Building a Quote

Building a quote is two tabs and a save. On Configure you pick what’s in the deal and shape any bundles, subscriptions, and attributes. On Price you set the numbers — quantities, prices, discounts, terms — and watch the totals reconcile. Then you Save & sync to write it back to the record. Your selections are shared across the tabs, so you can move between them freely without losing work.

This page is the end-to-end workflow. The rule-driven badges, locks, and price explanations that appear along the way have their own reference in Rule Transparency.

The Configure tab — pick and build

The Configure tab is a searchable, grouped catalog of everything you can add to the deal. Search by name, or filter by the product groups in the left rail; click a product to add it to (or remove it from) the quote. The header shows a running count of what’s in the quote.

The Configure tab catalog filtered to Acme products, grouped into Services and Software
The Configure tab — a searchable, group-filtered catalog. Products check on/off into the quote; the left rail filters by product group. Rule-driven cues like the default-selected sparkle appear here too (see Rule Transparency).

A few product shapes behave specially:

  • Bundles — a parent product with options. Add the bundle and open its options drawer (from either tab) to turn options on or off — they’re grouped into Feature tabs, with a search box across all features and a live Selected summary. Options come in flavors — required, default-selected, optional, and rule-hidden — and a bundle carries a pricing model (Standard, Roll-Up, or Itemized) that decides how option prices roll into the parent. See Bundles for the full model.
  • MDQ subscriptions — multi-year products that split into per-term segments (Year 1, Year 2, …). You set quantity, uplift, and dates per segment; a mid-term co-term date truncates and prorates the final segment.
  • Configuration attributes — products priced by a breakdown of attribute values (for example, a seat tier split across Standard / Professional / Executive), each with its own quantity and unit price that blend into the line.
  • Metered products — usage-based products that charge for consumption (API calls, GB, …) above an included entitlement. Adding one expands a Usage & overage panel where you enter estimated usage and read a projected overage; that projection is an estimate, not part of the committed total. See Quoting a Metered Deal.
  • Favorites — products you (or your admin, globally) have starred surface first, so common kit is one click away.

The Price tab — set the numbers

The Price tab is the line editor. Lines are organized into groups (and bundle parents with their option children); each row carries the columns your admin configured — typically List, Unit, Add. Disc., Qty, Term, and Total — and the header sums the whole quote into Subtotal, Discount, and Total ACV.

The Price tab grid with grouped lines, bundle subtotals, and the Subtotal / Discount / Total ACV header
The Price tab — grouped lines with bundle subtotals, the field-set columns (List / Unit / Add. Disc. / Qty / Term / Total), and the header totals (Subtotal, Discount, Total ACV). The footer carries Validation, Term Economics, and Approvals cards.

You edit a line in place:

  • Quantity — type or step it; bundle-option and MDQ-segment quantities derive from their parent where the configuration says so.
  • Unit price / Additional discount — override either directly. A manual override sticks (it won’t be silently overwritten by a default), unless a Pricing rule has locked the field — see Rule Transparency.
  • Term — set start/end dates per line; for subscriptions these drive segmentation.

Expand a row’s chevron to open its detail:

Bundle options. Opening a bundle brings up its options drawer: a Pricing model selector (Standard / Roll-Up / Itemized), a search box across all features, Feature tabs that group the options, and the option rows for the active feature — each showing its type (Component / Fixed / Accessory / Related), its quantity derivation, unit price, discount, and total. The four quantity cells read left to right as Entered × Parent × Term = Eff Qty: the quantity you typed, the bundle quantity it scales by (a dash for an Accessory, which does not scale with the bundle), the subscription term every option inherits from the bundle (a dash on a non-subscription bundle or a discount credit, which is term-exempt), and the resulting effective quantity that is saved on the line. An always-on Selected side panel lists everything you’ve turned on, grouped by feature, with a running bundle total.

The bundle options drawer for Acme Platform Suite — a Pricing model selector (Standard / Roll-Up / Itemized), a search box, Feature tabs (Core Platform, Add-Ons), the option rows for the active feature, and a Selected side panel with per-feature totals
The bundle options drawer — the pricing-model selector, cross-feature search, Feature tabs, the option rows (type, Entered × Parent × Term = Eff Qty, unit, discount, total), and the always-on Selected panel that sums the bundle. Required and rule-locked options show their badges on the rows.

MDQ segments. Expanding a subscription opens the per-segment grid — one column per term, each with quantity, uplift, unit price, discount, dates, and a segment total — plus the Co-term field. Set a co-term date and the final segment truncates and prorates accordingly; a Grid/Chart toggle lets you read the ramp either way. On a product with a Quarterly proration floor, a co-term date that leaves the final segment shorter than one completed month removes that segment instead, because it bills nothing; see MDQ — Segment Pricing.

An expanded MDQ subscription showing Year 1/2/3 segment columns with per-segment quantity, uplift, unit price, dates, and a co-term field
The MDQ segment grid — per-term columns (Year 1/2/3) with quantity, uplift, unit price, discount, dates, and segment totals. The Co-term field truncates and prorates the final segment; toggle Grid/Chart to read the ramp.

Metered lines. A usage-based line expands to its Usage & overage panel — the included entitlement, the resolved overage rate, an estimated-usage input, and a live projected overage and projected total. The projection is a sizing estimate; the committed line total stays the base subscription. On a multi-year MDQ metered line the overage rate can ramp per segment, and the panel shows the per-year breakdown. The full panel is documented in Quoting a Metered Deal.

A metered line's Usage & overage panel in the configurator — included entitlement and unit of measure, the resolved overage rate, an editable estimated-usage input, and a live projected overage and projected total
The Usage & overage panel on a metered line — entitlement, overage rate, the estimated-usage input, and the live projected overage/total (an estimate, not part of the committed total).

Configuration attributes. Expanding an attribute-priced line opens its breakdown — each attribute value with its own quantity and unit price, blending into the line’s effective unit price and total.

An expanded configuration-attribute line showing a Seat Tier breakdown of Standard / Professional / Executive with per-value quantity, unit price, and totals
The configuration-attribute editor — a Seat Tier breakdown (Standard / Professional / Executive) with per-value quantity and unit price that blend into the line. Equal-split and per-value entry are both supported.

The footer keeps three summary cards in view as you work: Validation (rule violations, or the green all-clear), Term Economics (per-year contract totals), and Approvals (which approval rules apply and their status).

Saving your work

The Configurator has two save actions, and the difference matters:

  • Quick save — bookmarks the current configuration as a named snapshot without touching the line items. No line items are written, no approvals run, no changes to the Opportunity/Quote line items. Use it to park a what-if you might come back to. Quick save never overwrites the synced configuration: if the configuration you are editing is the one already synced to the deal, your edit is saved as a new draft option (the original name with (edited) appended) and becomes the selected option, while the synced one stays as it is until you Save & sync the draft. A Quick save with no changes saves nothing new.
  • Save & sync — the real persistence. It writes the line items (Opportunity or Quote line items), the server recomputes pricing authoritatively, subscriptions are materialized on close-won, and any approval rules fire. The save is multi-pass and ordered so that line items are written first and the snapshot second — if the line-item write fails, nothing is half-saved. You’ll get a toast summarizing what changed (“Saved — N created, M updated, P deleted”), and an Unsaved changes badge reminds you when the grid has drifted from the last save.

After a Save & sync, the persisted line items appear in Product Display — open it from the record’s Product Display panel (Open Product Display, which opens in a new tab on the current release) — and its grand total reconciles, to the cent, with the Configurator’s Total ACV and each bundle’s subtotal.

The Opportunity record page with the Products on this record panel showing the persisted line items, line count, and grand total
After Save & sync, the record's Product Display lists the persisted line items with a grand total that reconciles to the Configurator's Total ACV and each bundle subtotal. The standard Products related list reflects the same lines.

Amending a contract: the effective date

When you open the Configurator on an amendment, an Amendment banner sits above the grid. It shows how many lines you have added, modified and removed, the Net impact of the change, and the amendment’s Effective date.

The Net impact is the amount the amendment will book when you save, worked out the same way the save works it out:

  • An amendment you have not changed reads 0 added, modified and removed and a Net impact of $0.00.
  • A product or bundle you add counts at its full value: for a bundle, the total of the options you selected, the same number as its line in the grid.
  • A line you change counts at the difference from its contracted price and quantity, prorated from the effective date. That includes a bundle option you add, change or remove, each combination of a line priced by configuration attributes, and each year of a multi-year line (a year split by the effective date counts both halves).
  • A line, bundle option or attribute combination you remove counts at the credit it books: what remains of it from the effective date, or $0.00 when the product does not allow a credit.

An amendment has one effective date, and it applies to every line on it. There is no separate date per line. A price or quantity change is prorated from that date for the rest of the contract term, and a removal credits only what remains from that date (when the product allows a credit).

Proration applies to subscription products only. That covers standalone lines and every bundle line alike: an option you add, change or remove, and a Roll-Up or Standard bundle’s own line. A product that isn’t a subscription (a one-time fee, for example) books its full price on an amendment, whatever the date.

  • The date starts as the day the amendment was created.
  • You can move it, including backwards to a date that has already passed, as long as it stays within the contract term: on or after the contract start and on or before the contract end. The date picker only offers dates in that range.
  • The Net impact updates as soon as you change the date, so you can see what the amendment will book before you save.
  • The new date is saved to the amendment when you Save & sync (or Save amendment), together with the line items it prices. A date outside the contract term is refused with a message naming the term, and nothing is saved. While the date is outside the term, or cleared, the save buttons stay disabled.
  • The Configurator is the only place to change the date on an existing amendment. Editing Amendment Effective Date on the opportunity record itself (or through a list view, an import or an automation) is refused with Change the amendment effective date in the configurator so the line items re-price. That keeps the date on the record and the prices on its lines in step.
  • If your organization uses approvals, you Quick save first. Quick save does not change the amendment’s date, but it checks whether approval is needed at the date you chose, so the approval is judged on the amount the amendment will actually book. Save amendment then saves the date and the line items together.

Reopening a saved amendment. A line or bundle option you removed stays removed when you open the amendment again: it reopens unticked, and the banner still counts it as a removal. Tick it again to keep it, and it comes back at its contracted price.

  • Overview & Launch — opening the Configurator and the three-tab workspace.
  • Rule Transparency — the badges, locks, suggestions, hidden-product chip, and “Why this price?” breakdown you’ll see throughout.
  • Bundles · Pricing Methods — the option model and how each price is computed.
  • Quoting a Metered Deal — the Usage & overage panel for metered lines, including per-segment overage on MDQ.
  • Block Pricing — fixed per-band prices and the Slab / Range aggregation mode that resolves a line’s quantity.
  • Quoting — turning the saved configuration into a quote document (the Quote tab).